TopNotch


GPG's state-of-the-art, web-based overdue account collection system, uses ASP.Net® and browser technology to effectively manage your delinquent and charged-off accounts. TopNotch meets the unique requirements of the banking and credit union environment, where simplicity, security, flexibility and minimum support requirements are crucial.

Key Benefits:

  • Intuitive user interface ensures maximum productivity and reduces collector training time.
  • Flexible design allows you to prioritize accounts and focus collectors’ efforts on the accounts they have the best chance of collecting.
  • Extensive reporting capabilities.
  • Accurate, up-to-the-minute member and loan information at your fingertips.
  • Seamless integration with predictive dialers.
  • Anytime, anywhere access.
  • Flexible deployment strategy.


Standard Features:

  • Real-time and batch interface to your core banking system.
  • Sophisticated loan-level work assignment.
  • Complete history of follow-up activities associated with the account including archived mail and email.
  • Mail and email production based on user-defined templates.
  • Batch mail and email production.
  • Immediate, delayed and third-party printing options.
  • Automatic tracking of Promises To Pay.
  • User defined Checklists to ensure consistency in Bankruptcy, Repossession, Foreclosure and other procedures.
  • User-definable security access.
  • Easy access to most recently worked accounts.
  • Powerful search capabilities, including Host Search option.
  • Export reports to PDF, MS Word and csv (MS Excel) formats.
  • Request credit bureau reports from TopNotch and link reports to client records.
  • Comprehensive context-sensitive online help.
  • Bankruptcy and Repossession tracking.


Current TopNotch interfaces include:

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